VoIP Phones, Headsets and Business Phone Systems in Canada

Frequently asked questions

Which VoIP phone will work with my phone system?

Start with your call platform. IP desk phones run firmware for a specific kind of system: standard SIP for most VoIP phone systems, or a certified version for a platform like Microsoft Teams. The same model often comes in both versions, so check the part description and the manufacturer's details on the product page. Name your platform in your quote request and your account manager prices the right version.

Do IP desk phones need a PoE switch?

Many IP desk phones are powered through the network cable using Power over Ethernet (PoE), which removes a power adapter and outlet from every desk. If your switch has no PoE ports left, a PoE switch or injector closes the gap, and many models also accept a separate power supply. Add switches, injectors and patch cables to the same quote request so the whole rollout is priced together.

Should my team use wired or wireless headsets?

Wired USB headsets suit people who stay at their desk: nothing to charge and nothing to pair. Wireless headsets, Bluetooth or DECT, let staff walk away from the desk mid-call, which suits managers, hybrid workers and anyone who moves around the office. Many teams mix both. Tell your account manager who sits in each seat and the quote matches the right model to each role.

What is the difference between business and consumer headsets?

Business headsets are built for all-day calling in shared offices, with microphones tuned to pick up your voice over the noise around you and designs made for long wear. Many are certified for business call platforms and can be managed centrally by IT. Consumer headsets are built around music and casual use. For staff on calls every day, a business headset is the right tool.

Can you quote a full office rollout, in English or French?

Yes. List every model and quantity in one Request a Quote: desk phones, headsets, conference phones, switches and cabling. A knowledgeable Canadian account manager prices the full order in CAD, usually within hours, in English or French. Every unit is genuine product with a valid manufacturer warranty, sourced through authorized channels, never grey market, and we ship within Canada.

Related

• Video conferencing
• Network switches
• Wireless networking
• Network cables